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Lifetime Warranty Commitment

Vapor Honing Technologies provides the best Lifetime Warranty in the industry. All Vapor Honing Cabinets beside those made of carbon steel will receive a lifetime warranty granted to the original purchaser. Carbon steel machines will only receive a two-year warranty. Proof of purchase is required when warranty support is requested. All warranty work needs to be verified by the manufacturer (Vapor Honing Technologies) prior to sending out parts for replacement. Our lifetime guarantee to our customers covers all non-wear and tear items. These wear and tear items not covered by the warranty include:
Blasting Gloves
Windows
Floor Grating
Boron Carbide Nozzle Tips
Wiper Motors and Blades
Slurry Pump Impellers
Hydro Blast Pump & Motor Combo
It is important to note that all warrantied items must be sent to Vapor Honing Technologies for inspection, or repair, before any replacement parts will ship to the customer. All items under warranty require pictures and videos of the broken item(s) before returning for inspection.
When warranty work is approved, the customer must pay for shipping both ways on all parts covered under the lifetime warranty program. Under certain circumstances, if a replacement part is sent, and Vapor Honing technologies does not receive the damaged or defective parts, then the customer will receive a bill for the replaced parts.
Component Specifics: If the end user has a heavy-duty slurry pump that breaks, we will cover the replacement pump free of charge (impeller not covered). We do require the user to ship the damaged pump back for inspection before we send out a replacement pump. After we have issued the first replacement pump, there will be an investigation of the circumstances that could cause two pumps to fail before considering a second replacement under warranty.
For the Standard-duty pumps, we do not cover the plastic pump impeller under our warranty. These plastic impellers lack the pump’s durability and can break down over time. Therefore, the plastic impellers are not covered under the warranty and can not be replaced independent of the pump.
For both pump configurations, the impeller is not covered under warranty. This is because the impeller will break only if forced to pass things like nuts, bolts, and any other foreign debris. Thus, the end user must practice due diligence by not dropping small parts into the hopper.
Our products are made in the USA, and we stand by their prowess. We want to help you build your company or hobby around the tools we provide. Thank you for your support, and we look forward to doing business with you!
If you have any questions concerning the LIFETIME WARRANTY, please give us a call and we will gladly assist you. Our phone number is (USA) 1-828-202-5563
Also, you can trade in your vapor hone with no depreciation.
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Lifetime Warranty And Upgrade Option
lifetime warranty
design in USA