I have had nothing but great experiences with Vapor Honing Technologies. I reached out to them in early spring time of 2023 to get information and pricing on blast cabinets. The VH3500 was the machine that fit my needs but I was not quite ready to pull the trigger. They were very generous and extended a promotional price period for a couple months past its expiration date so that it was possible for me to get into the proper machine for my shop. The machine was made to order, and they kept me updated throughout the entire process. The purchase process and communication process has been exceptional from the beginning with Hunter from Vapor Honing Technologies as well as any of the other staff I have spoken to. Any time I call them to make a purchase or have a technical need they have been a pleasure to work with. I highly recommend their products, I have close to 100 hours of use in my VH3500 cabinet and the only part I have had to replace was gloves because I accidentally tore one while being careless. I operate a professional dirt bike service and build shop, the VH3500 is by far one of the best purchases I have made for my business for its abilities of not only cleaning aesthetically, but the benefit of functional cleaning for things that may not get seen but are important for a builder to have done perfectly and timely.